Fixing “Unauthorized Access” or Missing Content Error for Specific Widgets

Updated onApril 9, 2026By

Key Takeaways

  • Carousel Anything and other widgets use template-based content that is not copied with the widget itself.
  • A green 'Copy' button indicates the option to copy the inner template, while a red button copies only the widget.
  • Users must create separate saved templates for each widget to display the correct content after linking.
Table Of Content

If you’re experiencing an “Unauthorized Access” error or notice that content is missing when copying demos of the following widgets:

  • Carousel Anything
  • Tabs/Tours
  • Accordion
  • Switcher
  • Nav Menu
  • Horizontal Scroll

Don’t worry — this guide will help you fix it step by step.

Step 1: Understand the Cause

These widgets use template-based content, meaning the main content (like slides, tabs, accordion items) is not directly inside the widget but is pulled from Elementor Templates.

When copying the demo, only the widget gets copied, not the connected templates, which results in:

  • Unauthorized Access error, or
  • Widget loading without content
Tpae unauthorized access error fixing "unauthorized access" or missing content error for specific widgets from the plus addons for elementor

Step 2: Locate the Linked Template

Each widget has a connected template that contains the actual content.

To find and copy the missing content:

  • Look for the template section in the demo (usually below or near the widget).
  • You’ll see a green “Copy” button on the template.

Note: If the copy button is red, it copies the widget. If it’s green, it copies the inner template.

  • Copy the template just like you copy the widget.

Step 3: Create a Template on Your Site

In your WordPress dashboard:

  1. Navigate to Templates > Saved Templates > Add New Template.
  2. Select the template type (e.g., Section or Container).
  3. Paste the copied content from Step 2 into the editor.

Note : If there are multiple slides in the demo, you’ll need to create multiple templates and paste each content block accordingly.

  1. Click the Publish button to save your template.

Step 4: Reconnect the Template with the Widget

Now, go to the page where you pasted the widget:

  1. Click Edit with Elementor.
  2. Select the widget (e.g., Carousel Anything, Tabs, etc.).
  3. Locate the Select Template option.
  4. Choose the template you just created.
  5. Click the Publish button to save your changes

Your widget should now display the correct content.

Step 5: Repeat for All Affected Widgets

Repeat Steps 2, 3, and 4 for every widget that shows an error or is missing content.

Each widget might have a different template linked, so make sure to:

  • Copy each required template
  • Create a separate saved template on your site
  • Link each one correctly

About the Author

Photo of Aditya Sharma CMO of The Plus Addons for Elementor
CMO · The Plus Addons for Elementor · 10 years experience

He has spent years in the WordPress ecosystem building, breaking, and optimizing sites until they actually perform. He works at the intersection of speed, growth, and usability, helping creators ship websites that load fast and convert. An active WordPress community contributor sharing through tools, tutorials, and direct collaboration. Tested practice, not theory.

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Related Frequently Asked Questions

What causes the 'Unauthorized Access' error for specific widgets?

The 'Unauthorized Access' error occurs because widgets like Carousel Anything, Tabs/Tours, and others use template-based content. When copying a demo, only the widget is copied, not the connected templates, leading to the error or missing content.

How can I locate the linked template for a widget?

To locate the linked template, check the demo for a template section near the widget. A green 'Copy' button indicates you can copy the inner template, which contains the actual content needed for the widget.

What steps do I need to follow to create a template on my site?

In your WordPress dashboard, navigate to Templates > Saved Templates > Add New Template. Select the template type, paste the copied content from the linked template into the editor, and click the Publish button to save your template.

How do I reconnect a template with a widget?

To reconnect a template with a widget, edit the page with Elementor, select the widget, locate the Select Template option, choose the newly created template, and click the Publish button to save the changes.

What should I do if multiple widgets show an error or missing content?

Repeat the process for each affected widget. Each widget may have a different linked template, so ensure you copy each required template, create a separate saved template, and link each one correctly.

Why is it important to copy both the widget and its linked template?

Copying both the widget and its linked template is crucial because the widget relies on the template for its content. Without the template, the widget may display an 'Unauthorized Access' error or load without content.

Last reviewed: April 9, 2026

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